Privacy notice
Last updated: 10 November 2026
The short version: we only collect your first name and email address, only to send you Promolab guides and tools. We never sell your details. You can unsubscribe or ask us to delete your data at any time.
Who we are
Promolab publishes free guides and tools for people selling into retail. We are the controller of the personal data described in this notice.
Contact us about anything in this notice at hello@thepromolab.co.uk.
What we collect
- Your first name and email address, when you sign up on this site.
- The date you signed up, kept with your details.
- Basic technical data, such as your IP address and browser type, which our website host processes to run the site and the form securely.
We do not ask for, or want, any information about your employer, your customers or their commercial terms.
How we use it, and why we're allowed to
We use your name and email address to send you the free guides you signed up for, and occasional emails about new Promolab guides and tools.
Our legal basis is your consent, which you give by submitting the sign-up form. You can withdraw it at any time.
Who we share it with
We do not sell, rent or trade your personal data. We use a small number of service providers who process it on our behalf and only on our instructions:
- Wix.com hosts this website, stores sign-ups and sends our emails.
- Google Fonts serves the typeface used on this site, which means your browser connects to Google when the page loads.
Some of these providers may process data outside the UK. Where they do, they use legal safeguards approved under UK data protection law, such as adequacy regulations or standard contractual clauses.
How long we keep it
We keep your details for as long as you stay subscribed. If you unsubscribe, we stop emailing you straight away and delete your details within 30 days, unless we need to keep a record that you opted out so we don't email you again.
Cookies and similar technology
This site doesn't use advertising or tracking cookies. It stores a small visitor token in your browser so the sign-up form works. This is strictly necessary for the form, so it doesn't need your consent.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal data we hold about you
- ask us to correct it, or delete it
- withdraw your consent and unsubscribe at any time
- object to, or ask us to restrict, how we use it
To use any of these rights, email hello@thepromolab.co.uk. Every email we send also has an unsubscribe link. We'll respond within one month.
Complaints
If you're unhappy with how we've handled your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this notice
If we change this notice, we'll update the date at the top of this page.